A guide to managing under 18 Gym Membership Rules.

If you are opening a new gym in a small town, I have a question for you: What are you going to do about the teenagers?

I have owned two gyms in rural Ontario for over 11 years. I love my community, and I want kids to be healthy. But if you aren’t careful, your gym can turn into a hangout spot instead of a business.

Here is exactly how I handle it, and the one night I almost lost it!.

The Night of the Pizza Party

One Friday night, I was driving home from my hockey game. It was about 11:00 PM. As I drove past my gym, I saw the lights on. I walked in and couldn't believe my eyes.

There were six teenagers in there. They weren't lifting weights. They were having a full-blown pizza party. One of them was even vaping. I almost lost my mind!

They weren't "bad kids." They were just being "stupid" because they were in a group. One member had used his phone to let all his friends in. That was the moment I realized I needed a better plan.

My "Group of Three" Rule

When it's just one or two teens, they usually work hard and stay on task. This is one of my favorite things about my small-town gyms… giving kids something productive to do. But as soon as a third or fourth friend shows up, the "Mayhem Factor" triples. Here is the policy I use today:

How I Use My "Digital Bouncer" the Kinect platform.

I can't stand at the door all night. Unstaffed for the most part is how I stay profitable and enjoy time with my family. This is the big advantage of my Canadian gym management software from Kinect. It does the heavy lifting for me. With Kinect, I have three ways to stop the mayhem:

  1. The Access Schedule: I don't give teens 24/7 access. My software shuts off their "key" at 9:00 PM. This minimizes the chance of  the gym from becoming a pre-party spot on Friday nights.
  2. The Revoke Button: If I catch a 14-year-old training without their dad, I don't have to yell. I just hit "Revoke Access" in the app. Their phone stops opening the door instantly. They are still a member, but they can't get in unless a parent taps them in. So they need to reach out and then I can address it.
  3. The Wi-Fi Rule: This is the big one. Because of Kinect, a kid can’t just text a screenshot of a barcode to his friends. They can’t share a fob either.  Their phone is the only key, and it only works when they are standing in my gym. And NOBODY shares their phone with someone!

The Small Town Advantage

The best part of a small town? Everyone knows everyone. If kids are acting up, I see the name on my computer logs, and I know exactly which parents to call.

You don't have to say "No" to the teenagers. You just have to say, "Not without your mom or dad." Use your tools, stay the Hometown Hero, and Save Time and Keep More of your Money.